Florist with free Delivery, Shipping - Infinity Rose

Shipping FAQs

How much does shipping cost?

Nothing if you require shipping nationally. All our products are shipped FREE Australia-wide. For international shipping pricing, see below.

When will I receive my package?

At Infinity Rose, we aim to get you your rose or roses as soon as possible.

Metro area orders made before 12.00pm on weekdays should arrive to you on the next business day.

Please allow an extra day for Metro area orders made after 12.00pm.

Please allow an extra day for Metro area orders made after 12.00pm.

Please allow up to 3 business days if you live in regional or remote areas.

Do you deliver to PO boxes?

Yes, however shipping to PO boxes usually takes longer. Delivery time will be between 1 to 4 days depending on your location in Australia.

Can I track my order?

Yes. Once dispatched, you should receive an email from us at the end of the day with your tracking details. Please also check your junk email folder.

If you are still experiencing problems, email info@infinityrose.com.au or call (+61) 1300 660 381 for help.
You can also track your package through any of our shipping service providers. You will need to enter the consignment number you should have received.
For DHL tracking visit dhl.com.au/en/express/tracking
For Couriers Please tracking visit couriersplease.com.au
For Australia Post tracking visit auspost.com.au/parcels-mail/track.html#/track

Do you deliver over the weekend?

Unfortunately not, however if you make an order over the weekend, your package will be dispatched on Monday (unless its a public holiday).

If I cannot see my tracking number in the tracker,
what can I do?

You can call the courier company directly for help. For DHL shipping enquiries call 13 14 06. For Couriers Please shipping enquiries call 1300 36 1000. For Australia Post shipping enquiries call 13 76 78.

If you don’t have a tracking number, simply call Infinity Rose on (+61) 1300 660 381 or email info@infinityrose.com.au and we can help you.

Do you ship internationally?

Yes, but there is a cost for international shipping.

USA/Canada/UK/Europe $45*
New Zealand $35*
All other countries $60*

*Excludes duties and taxes from other countries.

What if I need more help, about anything?

Feel free to call us during business hours on (+61) 1300 660 381 or email info@infinityrose.com.au

Infinity Rose